Smart Chevrolet Review By john doe

I recently bought a car from them and they were helpful in getting me approved. I think they miss out on a lot of customer service opportunities.For example, when you buy a used car you have to fill the gas tank with your money. When they sold me mine I had less than a quarter tank. they also said they don't transfer license plates from my trade in to my new car. I also had to wash and wax my car as they don't do that either.I have sold cars in the past and the dealership I worked for did all three things for their customers.So I had to go return my plate make a copy of my bill of sale and send it in to the county tax office and wait for a refund of part of the property taxes I paid on my trade in.I have also been in retail management for twenty years. The way the employees dress is completely unprofessional. Also they apparently eat on the sales floor because I could smell spoiled food coming from the trash cans near their desks.I dont blame the employees for management allowing these behaviors and policies.I would challenge the employees to take it upon themselves to buy the gas for the customers who buy cars from them and to dress for success.I would fill my customers gas tanks whether the company paid for it or not.